This recall is a lot different than last year’s Note 7 fiasco. While that one affected every single phone and happened because of a design flaw, this one is far more limited and doesn’t even seem to be Samsung’s fault.
Only phones refurbished through AT&T’s insurance program and handled by FedEx Supply Chain are impacted by the recall. Some of the refurbished phones apparently ended up with “counterfeit” batteries that include anomalies that could make them overheat.
Fortunately, the Note 4 has a replaceable battery, so this recall isn’t as big of a deal. Owners can just buy a new battery to use in their phone until the recall is taken care of. FedEx is currently sending out replacement batteries as well as boxes for returning the recalled phones.
Though the Note 4 is a three-year-old phone, the affected units were sent out pretty recently. All of them were distributed between December 2016 and April 2017.
So far, there’s only been one report of a phone overheating and no damage to people or property because of it.
The US Consumer Product Safety Commission says that anyone with one of these phones should stop using the battery immediately.